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Microsoft Surface devices
Managed Service

Surface-as-a-Service

Transform your workplace with modern device management

From evolving employee expectations to more diverse and globally scattered teams to an increasingly complicated threat landscape, the workplace is changing. CSI Global is delighted to launch our Surface-as-a-Service product, which is designed to help businesses succeed in today's workplace with the latest Microsoft Surface devices, enterprise-grade security, and comprehensive support.

40%
Reduction in IT Costs
24/7
Support Coverage
100%
Device Security
3yr
Hardware Lifecycle

Access to the Latest Microsoft Surface Devices

Surface-as-a-Service provides businesses with seamless access to the latest Microsoft Surface devices without the burden of large upfront capital expenditures. Our subscription-based model ensures your workforce always has access to cutting-edge technology that enhances productivity and collaboration.

Each device comes pre-configured with Microsoft Office and is ready to deploy immediately, reducing setup time and ensuring consistency across your organization. With predictable monthly payments, you can better manage your IT budget while staying current with technology.

Microsoft Surface devices for business

Enterprise-Grade Security & Protection

In today's threat landscape, security is paramount. Surface-as-a-Service includes comprehensive cyber threat protection powered by Microsoft's advanced security ecosystem. Your devices come equipped with Windows Defender, secure boot capabilities, and built-in hardware-based security features.

Experience the safest Windows ever with Windows 11 Pro, featuring hardware-based isolation, encryption, and malware protection. Our managed service includes continuous security monitoring, patch management, and proactive threat detection to keep your business data protected.

Cybersecurity and data protection

Dependability & Comprehensive Support

Our Surface-as-a-Service solution includes end-to-end support throughout the entire device lifecycle. From initial deployment and configuration to ongoing maintenance and eventual refresh, CSI Global provides the expertise and support your business needs.

With dedicated account management, 24/7 technical support, and guaranteed replacement services, you can focus on your core business while we handle the complexities of device management. Regular health checks and proactive maintenance ensure maximum uptime.

IT support and technical assistance

Key Features & Capabilities

Latest Microsoft Surface Devices (Pro, Laptop, Studio)
Pre-installed Microsoft Office Suite
Windows 11 Pro with advanced security features
Enterprise-grade cyber threat protection
Secure access with Azure AD integration
24/7 technical support and helpdesk
Hardware warranty and accidental damage coverage
Regular device health monitoring
Flexible upgrade and refresh options

Benefits of Surface-as-a-Service

1Convert CapEx to OpEx with predictable monthly payments and no large upfront hardware investments
2Always work with the latest technology through automatic device refreshes and upgrades
3Enhanced security posture with built-in hardware security and enterprise threat protection
4Reduced IT workload with fully managed deployment, support, and maintenance services
5Improved employee productivity with premium Surface devices and seamless Microsoft 365 integration
6Simplified IT procurement with standardized configurations and streamlined deployment processes

Frequently Asked Questions

What devices are included in Surface-as-a-Service?
Our Surface-as-a-Service offering includes the full range of Microsoft Surface devices including Surface Pro tablets, Surface Laptop series, Surface Studio workstations, and Surface Hub collaboration devices. We can customize the device mix based on your specific business requirements and user roles.
How does the pricing model work?
Surface-as-a-Service operates on a predictable monthly subscription model per device. This includes the hardware lease, Microsoft 365 licensing, security software, support services, and eventual device refresh. There are no upfront capital expenditures, making it easier to budget and scale as your business grows.
What happens if a device breaks or is damaged?
All devices include comprehensive warranty coverage and optional accidental damage protection. If a device fails or is damaged, we provide rapid replacement services to minimize downtime. Our support team will troubleshoot remotely first, and if needed, arrange for device replacement or repair.
Can we customize the device configurations?
Yes, we work with you to understand your business needs and configure devices accordingly. This includes pre-installing specific business applications, configuring security policies, setting up Azure AD integration, and implementing your organization's branding where appropriate.
How does device refresh work?
Devices are typically refreshed every 3 years to ensure your workforce always has current technology. At refresh time, we'll migrate all data and settings to new devices, securely wipe and retire the old equipment, and ensure a seamless transition with minimal disruption to your operations.

Ready to modernize your device management?

Join forward-thinking businesses that have transformed their IT infrastructure with Surface-as-a-Service. Get the latest Microsoft Surface devices, enterprise security, and comprehensive support - all for a predictable monthly fee. Contact us today to discuss your requirements and get a customized quote.